As the Not At-Fault party, you would not be liable for covering any of our hire costs as long as you have provided the correct information to our team and followed all terms and conditions listed on our paperwork when accepting possession of the replacement vehicle.
At times, the At-Fault party insurer may make it difficult to claim charges. If we request your assistance this may come in the form of vehicle registration documents, licence copies, or in some cases appearing in a court setting, undertaking legal proceedings in the name of the renter against the third party.
As long as you fulfill all terms and conditions set out by our team, you will not be liable for the rental costs or legal/recovery fees involved in the process.
3RD Party Rentals is an independent accident replacement vehicle company that acts on the request of the Not At-fault party. We have no relationships with any insurance providers within Australia.
You can utilise the replacement vehicle provided by our team for either the duration of the repairs to your vehicle or until you have received payment for the total loss of your vehicle.
You are entitled to a vehicle that is considered “like for like”, meaning that you would be able to accept a vehicle of a similar size with the closest features and functions of your own.
